Articles by: Zia Hellman

Zia Hellman is a Marketing & Operations Specialist at Cyber Defense Group, where she brings a unique background in technical training and education to drive scalable internal enablement and marketing programs. With a strong foundation in instructional design and cross-functional communication, Zia has led onboarding and training initiatives for support and sales teams, improving technical product knowledge, platform adoption, and client-facing communication quality. Prior to joining Cyber Defense Group, she held training and education leadership roles at companies like Riverside.fm and Baltimore City Public Schools, where she designed and delivered impactful programs for diverse teams. Zia is passionate about creating systems that empower teams, enhance user experience, and drive operational excellence.